Terms and Condictions

Policies and Laws

The Architiles Group, through these terms, regulates the use of the services offered on the compreajato.com website and provides for its general conditions applicable to the use of the products and services available. By accessing and/or registering on our website, you automatically agree to our Terms and Conditions of Use. Please read the information below carefully and if you have any questions, please contact our customer service center via our email contactus @architiles.com

1. REGISTRATION

● To purchase in our online store and use the services offered by Grupo Arcgitiles, you must complete a registration, which will only be confirmed after filling in all the fields. You must complete the form only with accurate, precise and truthful information, assuming the commitment to update your personal data whenever there are any changes.

● Registration on our website is completely free.

● Grupo Architiles reserves the right, at its discretion, to refuse service, terminate accounts, remove or edit content and cancel orders.

2. LOGIN AND PASSWORD

● You will choose a login (email account) and password, which will be used every time you intend to use the services offered by Grupo Architiles

● The access password is your sole responsibility and must be kept secure. The Architiles Group is not responsible for its misuse, and customers are responsible for its custody and confidentiality.

NOTE: If you have forgotten your password and are having difficulty creating a new one, contact contactus@architiles.com to help you.

3. PRIVACY POLICIES

As widely reported by the press, Law No. 13,709/18, better known as the General Data Protection Law - LGPD, is coming into force, which establishes new rules for the processing of personal data by individuals and companies, public and private. This includes limits on the collection, storage, use and sharing of this information.

We inform our customers that their personal data and payment information is secure. We use a robust sales platform with great credibility in the market, as well as using the best payment intermediaries to guarantee the security of payment data.

We dedicate care and commitment to producing the best products with our partners, we are equally committed to providing an easy and safe online shopping experience. Personal information stored by our website helps us better understand interests

of our customers. Questions or suggestions about our privacy standards should be sent to contactus@architiles.com collect

3.1. YOUR PRIVACY

The Architiles Group stores and processes information with the aim of improving the shopping experience. This information also allows us to contact our customers to inform them about our products, services and promotions. This Privacy Policy described refers to the Architiles Group company through the use of terms such as “site”, “we”, “our”, “us”. Words such as “you”, “your”, and similar expressions refer to our customers, or users of our website. By visiting and using the website, you accept the conditions described below, which make up our Privacy Term.

3.2 DATA COLLECTED

When placing an order, the customer provides their information for Architiles Group registration. Our website requests information such as your name, email address, CPF, home address and credit card numbers. We emphasize that the card details the customer provides on the website are encrypted and interpreted by the partner financial institution. Architiles will use this information to process and complete your order. Data such as your

name, address, email and telephone number may be stored, even after you have made the purchase. This way, we can send messages regarding your order, as well as the order number or delivery confirmations, if necessary.

To browse the website, registration is not mandatory, however, without providing certain information when requested, it will not be technically possible for you to access some features on our website, including access to certain areas of the online store, placing an order or access to any other sections exclusive to registered customers.

In addition to recording your purchases, the products you viewed are also recorded. This information, as well as your other registration data, allows us to improve your customer experience and recommend products more accurately. Statistical analyzes of the number of visitors and access are also used to improve our website, the products we sell and the exclusive services we offer.

3.3 SOCIAL MEDIA

Our registered customers authorize contact via social networks with the possibility of

unsubscribe at any time. When using Facebook, WhatsApp, Instagram, Telegram or other social networks, we may use your identification data to optimize your experience with Grupo Architiles. We comply with all terms, policies and conditions of our partners to guarantee the integrity of your data from these social networks

3.4 STATISTICS

Digital navigation content is collected to monitor customer usage preferences on our website. Data such as server spikes, user browsing patterns and number of hits per page, when analyzed, reveal to us where our customers are from and how they interact with us on the Internet. This type of information does not reveal who our visitor in a personal or individualized way. It is also important to say that, like most websites on the Internet, our website may use pixel tags or other user tracking technologies, without identifying them personally. This data and similar data from other users will be compiled so that we can improve the products and services offered by Compre a Jato, as well as the entire customer experience when browsing our website.

3.5 TRANSFER OF INFORMATION TO THIRD PARTIES

Grupo Architiles does not pass on, rent or sell your email address or other registration data. We will not share your personal information with other companies. However, website statistics and related information are processed in the systems of technology supplier companies contracted by the Architiles Group. We do not share payment information with other companies, except with payment institutions responsible for financial processing. Your name and address are shared with logistics companies and transport companies

responsible for delivering the products to the addresses selected by you.

3.6 SAFETY

We have physical, electronic and administrative security measures in place that protect payment data as well as other personal information. These protection measures help us prevent fraud and unauthorized access to information, as well as maintain data integrity. Furthermore, we have an Internal Security Policy so that employees and associates of the Architiles Group do not have access to your personal information, so that your data always remains secure.

3.7 CHANGES IN COMPANY POLICIES

Grupo Architiles may modify the terms of the company's policies to better serve its customers. Please check this Privacy Policy frequently to inform yourself of possible changes.

Important: No employee is authorized to contact you on behalf of the Architiles Group and request your credit or debit card security details, as part of the anti-fraud verification process. If you have any questions, contact contaro@compreajato.com to help you.

● If you have any questions, please contact our team through our call center contato@compreajato.com.

5. COPYRIGHT

● The entire website, together with its products, designs, layout, photos, texts and other content are owned by Architiles Group.

● It is strictly prohibited:

a) copy, distribute or disseminate any material from our website, products and/or services by any means, if exceptionally you have authorization to use it;

b) disseminate spam, chain letters, or other forms of unsolicited email not authorized by the Architiles Group.

c) attempt to interfere with or compromise the integrity or security of any part of our online operations;

d) carry out fraud or hide your identity;

e) include the name “Grupo Architiles” in any material, domain name or electronic address for any purpose, as long as it is not previously authorized by the Grupo Architiles team.

6. PRODUCT DESCRIPTIONS

● The descriptions of the products available on the website are prepared in the most correct and complete way possible. However, in the event of any error occurring and if the purchased product does not correspond to the description provided, we ask that you contact our team via our email contactus@architiles.com You may return it within 07 (seven) business days, after receiving the product, unused and in perfect condition, in accordance with our Exchange and Return Policy.

● All products have faithful images, where you can get an idea of the size,

size or composition of its use. You can also read the product specifications and dimensions for more information.

● Product images may vary in color due to each user's monitor settings.

● If you have any questions regarding the description or image of a product, please contact us.

● Grupo Architiles reserves the right to correct any errors in the text, description and photos of products at any time.

7. PRICES AND STOCKS

● Grupo Architiles sells products with limited stock, therefore all promotions and advertisements are subject to stock availability.

● The information, prices and discounts established on this website are subject to change without prior notice.

● Grupo Architiles reserves the right to correct any errors caused when publishing the prices of our products and does not undertake to sell the product at the price offered.

Grupo Architiles reserves the right to, in some cases, only provide 1 use of coupon per CPF.

● When using a voucher and/or discount coupon, make sure you have used and applied the coupon to guarantee your discount or gift.

● Including a product in the "cart" does not guarantee its reservation. The product will only be reserved for the customer after the order has been completed and approved by the card operator. Including a product in the "cart" does not guarantee its price. In case of variation,

The price in force at the "finalization" of the purchase will prevail.

8. PAYMENT METHODS

● By registering on the website www.architiles.com you agree to the prices and payment conditions and that they are subject to change. Payment can be made by credit card, debit card or bank slip (through the paying party).

● To make payment by credit card, you must enter your card information on the website to complete the transaction (for details on the protection of personal data, please see our Privacy and Security Policy). All personal information is strictly confidential and will only be used to complete your purchase.

● If you have any questions about invalid or unauthorized charges, please contact our team via email at contactus@architiles.com

4. COMMUNICATION

● When registering on the website, you automatically agree to receive email messages or messages in other types of formats, regarding promotions and news on the website. If you no longer wish to receive these messages, you can request cancellation at any time by accessing the "My Account" page on the website. After logging in, simply click on "Newsletter Subscription" in the left menu of the page, uncheck the box and "save". You can also unsubscribe by clicking the unsubscribe link sent at the bottom of all our emails.